Delivery & Returns
You may return any item you are dissatisfied with within 30 days of purchase for a full refund, minus shipping. We would prefer that you come visit us again as a happy customer, knowing that if you’re not satisfied with whatever you purchase from us, you can return it and get your money back. Please contact us for information on returning a product prior to doing so.
Back Order Policy
Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is back ordered, we will contact you with further instructions.
Free Shipping Policy
Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.
We offer free shipping site wide on all of our items. With allhailthedog.com, you never have to worry about hidden charges. If you would like expedited shipping, please contact us at firstname.lastname@example.org for a shipping quote.